Framework

HIPAA

Health Insurance Portability and Accountability Act - safeguarding protected health information.

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Overview

HIPAA establishes the requirements for protecting the privacy and security of Protected Health Information (PHI). We help SaaS companies build HIPAA-compliant programs that satisfy covered entities and enable healthcare market expansion.

The Health Insurance Portability and Accountability Act (HIPAA) sets the standard for protecting sensitive patient health information in the United States. If your SaaS product stores, processes, or transmits Protected Health Information (PHI) on behalf of a covered entity - a healthcare provider, health plan, or healthcare clearinghouse - you're a Business Associate, and HIPAA compliance is mandatory.

HIPAA comprises three main rules. The Privacy Rule governs the use and disclosure of PHI and establishes patient rights over their health information. The Security Rule specifies the administrative, physical, and technical safeguards required to protect electronic PHI (ePHI). The Breach Notification Rule requires notification to affected individuals, HHS, and in some cases the media, when unsecured PHI is compromised.

For SaaS companies, HIPAA compliance centers on the Security Rule and Business Associate Agreements (BAAs). You need administrative safeguards (risk assessments, workforce training, access management), physical safeguards (facility access controls, workstation security), and technical safeguards (access controls, audit controls, transmission security, encryption). You also need BAAs with every covered entity you serve and every subcontractor that accesses PHI.

We help SaaS companies build HIPAA programs that go beyond checkbox compliance. Our approach integrates HIPAA requirements with your existing security controls (especially if you already maintain SOC 2 or ISO 27001), implements the specific safeguards the Security Rule requires, and prepares you for the due diligence scrutiny that healthcare customers apply during procurement.

What It Covers

Key areas of HIPAA.

01

Security Rule Safeguards

Implementing the administrative, physical, and technical safeguards required to protect ePHI - including access controls, encryption, audit logging, and transmission security.

02

Privacy Rule Compliance

Establishing policies and procedures governing the use and disclosure of PHI, minimum necessary standards, and patient rights management.

03

Business Associate Agreements

Drafting, reviewing, and managing BAAs with covered entities and subcontractors to establish contractual obligations for PHI protection.

04

Risk Analysis

Conducting the comprehensive risk analysis required by the Security Rule - identifying threats and vulnerabilities to ePHI and implementing appropriate safeguards.

05

Breach Notification Procedures

Establishing procedures to detect, investigate, and report breaches of unsecured PHI to affected individuals, HHS, and media as required by the Breach Notification Rule.

Our Expertise

How we help with HIPAA.

HIPAA Risk Analysis

We conduct the comprehensive risk analysis the Security Rule requires, identifying threats to your ePHI and designing safeguards appropriate to your environment and risk profile.

Safeguard Implementation

We implement the administrative, physical, and technical safeguards your environment requires, integrated with your existing security controls and cloud infrastructure.

BAA Management

We help you establish and manage BAAs with covered entities and subcontractors, ensuring your contractual obligations align with your actual security practices.

Healthcare Customer Readiness

We prepare you for the security questionnaires, audits, and due diligence that healthcare customers require during procurement - turning HIPAA compliance into a sales enabler.

Ideal For

SaaS companies entering the healthcare market that need to demonstrate HIPAA compliance to covered entities
Business Associates that handle PHI and need to implement Security Rule safeguards
Organizations that need help with BAA negotiation and subcontractor management
Companies managing HIPAA alongside SOC 2 and other frameworks and wanting unified compliance operations
Teams preparing for healthcare customer security assessments and due diligence processes
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Every engagement starts with a free call. No pitch, just an honest assessment of where you stand with HIPAA.

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From our blog

September 8, 2025 HIPAAHealthcare

HIPAA Compliance for SaaS Companies: What You Actually Need to Do

If your SaaS product touches healthcare data, HIPAA applies to you. Here's a practical guide to what the law requires, what a Business Associate Agreement means for your obligations, and how to build a compliance program that satisfies healthcare customers.

Ready to move forward?

Book a free consultation and we'll scope out your HIPAA engagement: timeline, deliverables, and what audit-ready looks like for your team.

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I've never met a team who could make compliance as easy, and dare I say FUN!

Cailey Ryckman, VP of Finance

Rainforest Pay